Privacy Policy
Last updated: October 2026
Designer Lawns respects your privacy and is committed to protecting your personal information.This Privacy Policy explains what information we collect when you use our website or contact us, why we collect it, how we use it, and your rights in relation to your personal information.
Who We Are
Designer Lawns provides landscaping, garden design and outdoor living services in Bristol and the surrounding areas. For the purposes of UK data protection law, Designer Lawns is responsible for the personal information described in this Privacy Policy. If you have any questions about this policy or how we use your personal information, you can contact us at:
Designer Lawns
Email: info@designerlawns.co.uk
Telephone:
Address:
Information We Collect
We may collect personal information that you provide directly to us when you contact us, request a quotation, or enquire about our services.
This may include:
Your name
Email address
Telephone number
Property or project address
Information about your garden or proposed project
Photographs or other information you choose to provide
Correspondence between you and Designer Lawns
Our website may also process certain technical information, such as your IP address, browser or device information and information relating to your use of the website.
How We Use Your Information
We may use your personal information to respond to enquiries, discuss potential projects, arrange consultations or site visits, prepare quotations, provide our landscaping services, manage our relationship with customers, maintain appropriate business records, and protect our website against spam, fraud and misuse.
We will only use personal information where we have a lawful basis for doing so.
Depending on the circumstances, this may include taking steps at your request before entering into a contract, performing a contract with you, complying with a legal obligation, or pursuing our legitimate business interests where those interests do not override your rights.
Where we rely on consent, you may withdraw your consent at any time.
Contact and Enquiry Forms
When you submit an enquiry through our website, we collect the information you enter into the form so that we can respond to your enquiry and discuss your project.
Please do not submit sensitive personal information through our contact forms unless it is necessary for your enquiry.
Information submitted through our website may be stored within our website system and/or sent to our business email account.
Spam and Security Protection
We use Google reCAPTCHA to help protect our website and enquiry forms from spam, automated submissions and abuse.
When reCAPTCHA operates, certain technical information relating to your interaction with the website may be processed for security and fraud-prevention purposes.
Google states that, from 2 April 2026, for reCAPTCHA/Fraud Defense customer data the website customer acts as the data controller and Google acts as a data processor. Google Cloud Documentation
Cookies and Consent Management
Our website uses cookies and similar technologies.
We use CookieYes to provide our cookie consent banner and manage visitors' cookie preferences. CookieYes may process limited technical information for this purpose, including a masked version of a visitor's IP address and information about their consent choices. CookieYes states that its consent records can include consent status, date and time and proof of consent. CookieYes
You can accept, reject or customise non-essential cookies using the cookie banner on our website and can change your preferences through the cookie settings available on the site.
For more information about the cookies and similar technologies used on our website, please see our Cookie Policy.
Website Analytics
We may use website analytics services to understand how visitors use our website, such as which pages are visited and how visitors find the site.
Where consent is required, analytics technologies will only be activated in accordance with the choices you make through our cookie consent system.
Further information about the analytics technologies we use will be provided in our Cookie Policy.
Who We Share Information With
We do not sell your personal information.
We may use trusted service providers to help us operate our website and business. Depending on the services in use, these may include website hosting providers, website and email service providers, spam and security providers, cookie consent providers and other suppliers that process information on our behalf.
We may also disclose information where required by law or where reasonably necessary to establish, exercise or defend legal claims.
International Data Transfers
Some of the technology providers we use may process information outside the United Kingdom.Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer is made in accordance with applicable UK data protection law.
How Long We Keep Your Information
We only keep personal information for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, carrying out work, maintaining business and financial records, and meeting legal or regulatory requirements.
When information is no longer required, we will delete it or otherwise dispose of it appropriately.
How We Protect Your Information
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.However, no website or electronic communication system can be guaranteed to be completely secure.
Your Data Protection Rights
Depending on the circumstances, UK data protection law gives you rights in relation to your personal information. These can include the right to:
Ask for access to the personal information we hold about you
Ask us to correct inaccurate or incomplete information
Ask us to delete your personal information in certain circumstances
Ask us to restrict how your information is used in certain circumstances
Object to certain uses of your personal information
Ask for certain information to be transferred to you or another organisation
Withdraw consent where we rely on consent
Not all of these rights apply in every circumstance.
To exercise your rights, contact us using the details provided above.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services or legal obligations.When we make changes, we will update the date shown at the top of this page.